How it fits together

A workspace is your company's space in Servone. Everyone you invite joins it, and every app inside it uses the same list of people. A person you assign an issue to is the same person you message in Chat, invite to an event and find in the directory.

People belong to departments, which form the org chart. A department can be attached to a project or to chat channels, so new members of the department get access without being added one by one.

Each app shows one kind of work, and they all sit on the same workspace:

• Tracker holds projects, issues and sprints.
• Approvals routes requests to the people who decide them.
• Calendar holds events, meetings and leave.
• Chat holds channels and direct messages.
• Mail shows your own mailbox.
• Drive stores files and data exports.

Because the records are shared, work does not need to be copied between apps. An issue can come from an email, and a meeting can have its own page.

Open an issue, an email or a meeting and the Related panel lists what is linked to it. An issue can link to another issue, an email, a meeting or a chat message. The panel groups them as Meeting, Email, Tasks, Chat, Files and Mentioned in, and the link shows from both sides.

Press Cmd+K (Ctrl+K on Windows and Linux) to open the palette. It goes to apps and pages, creates things, and searches issues and files without leaving where you are.

What you can see and change depends on who you are. Workspace roles are Owner, Maintainer, User and Guest, and a read-only variant of Guest. Private projects and channels are limited to their members.

Maintainers and owners handle setup, such as sprint set-up in a Classic project. Owners start data exports. Anything an AI assistant does through a connection runs with your access and no more.

Mentions, assignments and finished exports arrive in Inbox, across all apps. Open a notice to jump to the record it is about.

Someone outside your company can join one video meeting with a guest link, without an account. The link opens only that meeting and stops working about a day after it ends.

• TrackerProjects, issues and sprints.
• Search with Cmd+KGo anywhere and run commands.
• Calendar and meetingsEvents, rooms, leave and guest links.
• Keyboard shortcutsEvery shortcut in one place.